Last Updated: April 2026

1. INTRODUCTION

1.1. N And N Poultry Palace Limited (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website nnpoultrypalace.vercel.app as well as any other media form, media channel, mobile website, or mobile application related to it (collectively, the “Site”).

1.2. We reserve the right to modify this Privacy Policy at any time. We will notify you by updating the “Last Updated” date. Any changes take effect immediately upon posting.

2. COLLECTION OF YOUR INFORMATION

We may collect and use information if it is necessary for our legitimate interests, in accordance with the Kenyan Data Protection Act.

2.1. Personal Data: Personally identifiable information (name, address, email, phone number) and demographic info voluntarily provided during Site activities.
2.2. Derivative Data: Information our servers automatically collect (IP address, browser type, operating system, access times, pages viewed).
2.3. Data from Social Networks: Information from social networking sites (Facebook, Twitter, Instagram) if you grant us access to your account.
2.4. Data from Mobile Devices: Device ID, model, manufacturer, and location data.
2.5. Third Party Data: Information from third parties if you connect your account.

3. USE OF YOUR INFORMATION

We use collected information for:

Processing products and services bought.
Responding to queries or concerns.
Verifying identity through government databases to comply with regulations.
Informing you about new products/services and marketing offers (with opt-out option).
Complying with legal/regulatory requirements.
Quality control, training, and effective systems operations.
Preventing fraud and debt recovery.
Research, statistical, and survey purposes.
Providing aggregated data (anonymized) to third parties.
Administering our online platforms.

4. DATA SUBJECT RIGHTS

You have the right to:

Be informed about how your data is used.
Request copies of your personal data.
Request correction of inaccurate or incomplete information.
Request deletion of data (subject to certain conditions).
Oppose processing for serious and legitimate reasons.
Withdraw consent at any time.
Restrict processing under certain conditions.
Request data portability to another controller or to yourself.

5. CONFIDENTIALITY OF PERSONAL DATA

Information is kept private and accessed only on a “need to know” basis by employees for specified tasks.

6. STORING YOUR INFORMATION

Data is kept for as long as required to fulfill the purpose for which it was collected, or as authorized by law (historical, statistical, or research purposes).

7. DISCLOSURE OF YOUR INFORMATION

We may share your info:

7.1. By Law: To respond to legal processes or protect rights/safety.
7.2. Third Party Service Providers: Payment processing, data analysis, email delivery, hosting, customer service, and marketing.
7.3. Marketing: With your prior consent.
7.4. Third Party Advertisers: To display ads of interest.
7.5. Business Partners: To provide specific products/services.

8. TRACKING TECHNOLOGIES

8.1. Cookies/Web Beacons: Used to customize and improve experience.
8.2. Internet-Based Collection: Third-party software used to manage and optimize experience.
8.3. Web Analytics: Collaboration with vendors like Google for remarketing and tracking.

9. SECURITY OF YOUR INFORMATION

We employ administrative, technical, and physical security measures. However, no method of transmission is 100% secure.

10. COMMUNICATIONS AND EMAILS

You can opt-out of communications by contacting us. For third-party communications, you must contact them directly.

11. CONTACT US

If you have questions about this Privacy Policy, please contact us at:

Tel: +254 113377623

Email: info@nnpoultry.co.ke